Nomad Help Desk - The five questions posted most recently: Nomad's Help Desk is the one stop for customers to get quick help for many of their technical questions. http://helpdesk.nomadinter.net <![CDATA[How can I change my email password?]]> In order to process a password change, you must contact us. Usually it is fastest to do this over the phone. The same applies to your dialup password.

 You can call us at 989.235.6100 M-F, 9am-5pm.

]]> http://helpdesk.nomadinter.net/content/3/18/en/how-can-i-change-my-email-password.html Tue, 23 Oct 2007 23:22:00 GMT <![CDATA[What are the best "Safe Browsing" techniques for the web?]]> Sometimes people take the Internet and their computer for granted. It is not always immediately realized that there are many threats on the Internet, and a user can in fact do many different things to ensure that his computer remains uninfected.

Listed here are some popular browsing techniques that will help to ensure that your computer does not become infected.

1. Make sure your computer is updated:

The easiest way to do this is to Windows/Microsoft Update and download the latest security updates.

2. Run Anti-Spyware programs weekly:

When it comes to getting rid of spyware and other Internet junk that may reside on your computer, we hightly recommend Ad-Aware.

3. Always have virus protection:

Grisoft is a well respected company that provides an anti-virus solution among a few other great products. A free version of their popular AVG Anti-Virus can be found here.

4. And as always... Be smart:

  • Stay on trusted websites
  • Never follow a link in an email that wants you to update account/personal information
  • Do not open unknown email attachements unless you are expecting them
  • Enable the Status Bar (View > Status Bar) and look at a link's location before clicking on it
  • Do not run programs that are of unknown orgin
]]> http://helpdesk.nomadinter.net/content/2/16/en/what-are-the-best-safe-browsing-techniques-for-the-web.html Wed, 27 Jun 2007 17:06:00 GMT <![CDATA[How can I turn on Automatic Updates in Windows?]]> There are a few ways to turn on Automatic Updates, but the easiest way goes like this:

  1. Open your Control Panel (usually on the Start Menu)
  2. Open Automatic Updates
  3. Choose "Automatic" and select the day and time when you want the updates installed
  4. Click "OK" to save and close

Now your computer will regularly download and install security updates from Microsoft.

If you are interested in getting other software updates for Windows, visit http://update.microsoft.com

]]> http://helpdesk.nomadinter.net/content/2/17/en/how-can-i-turn-on-automatic-updates-in-windows.html Wed, 27 Jun 2007 17:03:00 GMT <![CDATA[How do I log into Nomad's Webmail?]]> To log into Nomad\'s webmail interface, you can visit http://mail.nomadinter.net/.

You will then need to enter your username and password. Keep in mind that it is not necessary to put the "@nomadinter.net" into the username field.

]]> http://helpdesk.nomadinter.net/content/3/11/en/how-do-i-log-into-nomad_s-webmail.html Wed, 27 Jun 2007 15:07:00 GMT <![CDATA[Where can I find my local dialup number?]]> Nomad can provide you with a list of numbers based on your area code. However, Nomad can not be held responsible for the misuse of a number. If a dialup customer dials a long distance number and stays connected for any great length of time, the result may be a large phone bill. You can use our tool for finding numbers in your area, but to be 100% safe, you should contact your local phone company to ensure the number is in fact local.

Dialup Locator

]]> http://helpdesk.nomadinter.net/content/2/10/en/where-can-i-find-my-local-dialup-number.html Wed, 27 Jun 2007 15:06:00 GMT